Trouble logging into UKG (formerly UltiPro)? Contact the Benefits Advocacy Center (BAC) at 1-833-440-3676, or UKG Admin at 585-295-2461 or Payroll at 585-571-1237. **The caller must be the employee**
Payroll questions? Email or Call 585-571-1237
Employee medical benefits questions? Call 1-833-440-3676 or fax confidential benefits information to 585-295-2462
401k questions? Call Principal Financial at 800-547-7754 or visit their website at principal.com. Our 401k plan ID: 815608
Note: Union members please contact your representative for retirement details.
ESOP questions? Call Principal Financial at 800-547-7754 or visit their website at principal.com. Our ESOP plan ID: 815656
Training questions? Email or call 585-295-2496
Workers' Compensation or auto collision-related questions? Email or call 585-295-2406 or 585-295-2443
DOT or Driver related questions? Email
General employment questions? Please email HRSupport@lewistree.com
Employee and income verifications: All employee and/or income verifications are answered by Vault Verify. To make requests, visit https://vaultverify.com/ and use Company Code 13756. If you are an employee, you can register via the link to create your own account.
Excellus BCBS Transparency in Coverage Requirement: Excellus BlueCross BlueShield
Ethics Hotline
877-267-5940 (toll free) Our values are core to our success. Help us to live these values by reporting any unethical or illegal acts through an independent third party.
- It’s confidential; no one will ask your name
- It’s available 24 hours per day, 7 days a week
- English and Español options available